Building Rapport with Your Clients Through Storytelling

Gael Gilliland, Trainer, Owner Gaelix

In this session, participants will learn a method of storytelling to create deeper connections and trust with their clients. This session will give practitioners instructions on how to employ this method of storytelling to start conversations, improve trust, gain understanding with clients. Gael founded the Legacy Recorder and published the Legacy Recorder Guide (2016) to share her passion for storytelling and writing about challenging subjects like death, aging, and trauma. Her mission is to help others create deeper, lasting connections through intergenerational storytelling. Today her storytelling methods and unique project approach are used globally.